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Text Messaging Notices

Our office uses text messaging for appointment confirmations, cancellations, and limited-scope communications with current patients. Below are required notices and practices for this messaging service:

Privacy Policy

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Text Messaging Privacy Policy

 

Effective Date: 4/1/23
Last Updated: 10/2/25

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At Park Circle Orthodontics, we are committed to protecting your privacy and ensuring your personal health information is handled securely and responsibly. This Text Messaging Privacy Policy explains how we use text messages (SMS) to communicate with patients and outlines your rights regarding consent and opting out.

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Why We Use Text Messaging

 

We may use text messages to communicate with you for purposes including:

  • Appointment reminders and confirmations

  • Scheduling or rescheduling appointments

  • Office closures or important updates

  • Billing or insurance inquiries

  • General wellness tips (non-sensitive information only)

Note: We do not send protected health information (PHI) via text unless you have given explicit consent. Your mobile information and end-user data will not be shared with third-parties for marketing purposes.

 

 Your Privacy and HIPAA Compliance

 

While text messaging is a convenient way to stay in touch, SMS is not a fully secure communication method. By choosing to receive text messages from us, you acknowledge and accept this risk.

 

We take your privacy seriously and comply with the Health Insurance Portability and Accountability Act (HIPAA). Before sending any personal or health-related information via text, we will:

  • Obtain your verbal or written consent,

  • Limit messages to the minimum necessary information, and

  • Offer you the option to opt out at any time.

 

Consent to Receive Text Messages

 

By providing your mobile phone number, you agree to receive text messages from Park Circle Orthodontics (843-874-3136) related to your care and/or the care of those to whom you are assigned as the responsible party. You can withdraw this consent at any time.

You will not be enrolled in text messaging services without your consent.

 

How to Opt Out

 

You may opt out of receiving text messages at any time by:

  • Replying STOP to any message you receive from us

  • Calling our office at (843) 874-3136

  • Notifying our front desk during your next visit

  • Emailing us at office@parkcircleorthodontics.com

 

Once you opt out, you will no longer receive non-essential messages via SMS. We may still contact you by phone or other secure methods when necessary.

 

Contact Us

 

If you have questions about this Text Messaging Privacy Policy or wish to change your communication preferences, please contact us using the above office phone number and/or email address. Thank you for trusting us with your orthodontic care. We are committed to keeping your information private and secure.

Terms of Service

Text Messaging Terms of Service

 

You agree to receive informational messages (appointment reminders, request for confirmations, account, notifications, conversational messages, etc.) from Park Circle Orthodontics. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at office@parkcircleorthodontics.com. You can opt out at any time by replying STOP.

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